Resolve merge conflicts

resources/views/admin/chat_support.blade.php

@@ -92,3 +92,78 @@
 </div>
 
 @endsection
+
+@section('scripts')
+<script>
+// -------------------------------
+// WAIT FOR ECHO READY (DEFINE IT)
+// -------------------------------
+function waitForEcho(callback, retries = 40) {
+    if (window.Echo) {
+        console.log('%c[ECHO] Ready (Admin List)', 'color: green; font-weight: bold;');
+        callback();
+        return;
+    }
+
+    if (retries <= 0) {
+        console.error('[ECHO] Failed to initialize');
+        return;
+    }
+
+    setTimeout(() => waitForEcho(callback, retries - 1), 200);
+}
+
+// -------------------------------
+// LISTEN FOR REALTIME MESSAGES
+// -------------------------------
+waitForEcho(() => {
+    console.log('[ADMIN LIST] Listening for new messages...');
+
+    const globalBox   = document.getElementById('globalNewMessageBox');
+    const globalCount = document.getElementById('globalNewMessageCount');
+    let totalNewMessages = 0;
+
+    window.Echo.private('admin.chat')
+        .listen('.NewChatMessage', (event) => {
+
+            // only USER → ADMIN messages
+            if (event.sender_type !== 'App\\Models\\User') return;
+
+            const ticketId = event.ticket_id;
+
+            // 1) UPDATE PER-TICKET BADGE
+            const badge = document.getElementById(`badge-${ticketId}`);
+            if (badge) {
+                let count = parseInt(badge.innerText || 0);
+                badge.innerText = count + 1;
+                badge.classList.remove('d-none');
+            }
+
+            // 2) UPDATE GLOBAL NEW MESSAGE COUNTER
+            totalNewMessages++;
+            if (globalBox && globalCount) {
+                globalBox.classList.remove('d-none');
+                globalCount.innerText = totalNewMessages;
+            }
+
+            // 3) त्या ticket ला यादीत सर्वात वर आणा आणि स्क्रोल करा
+            const listContainer = document.querySelector('.tickets-list');
+            const ticketEl = document.querySelector(`.ticket-item[data-ticket-id="${ticketId}"]`);
+
+            if (listContainer && ticketEl) {
+                if (ticketEl.previousElementSibling) {
+                    listContainer.insertBefore(ticketEl, listContainer.firstElementChild);
+                }
+
+                const topOffset = ticketEl.offsetTop;
+                window.scrollTo({
+                    top: listContainer.offsetTop + topOffset - 20,
+                    behavior: 'smooth'
+                });
+            }
+
+            console.log('[ADMIN LIST] Badge/global counter updated for ticket', ticketId);
+        });
+});
+</script>
+@endsection