chat support
This commit is contained in:
Abhishek Mali
@@ -1,12 +1,141 @@
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@extends('admin.layouts.app')
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@section('page-title', 'Dashboard')
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@section('page-title', 'Chat Support')
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@section('content')
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<div class="card shadow-sm">
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<div class="card-body">
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<h4>Welcome to the Admin chat</h4>
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<p>Here you can manage all system modules.</p>
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</div>
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<div class="container py-4">
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<h2 class="mb-4 fw-bold">Customer Support Chat</h2>
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<div class="card shadow-sm">
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<div class="card-body p-0">
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@if($tickets->count() === 0)
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<div class="p-4 text-center text-muted">
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<h5>No customer chats yet.</h5>
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</div>
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@else
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<ul class="list-group list-group-flush">
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@foreach($tickets as $ticket)
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@php
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// Get last message
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$lastMsg = $ticket->messages()->latest()->first();
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@endphp
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<li class="list-group-item py-3">
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<div class="d-flex align-items-center justify-content-between">
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<!-- LEFT -->
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<div class="d-flex align-items-center gap-3">
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<!-- Avatar -->
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<div class="rounded-circle bg-primary text-white d-flex align-items-center justify-content-center"
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style="width: 45px; height: 45px; font-size: 18px;">
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{{ strtoupper(substr($ticket->user->customer_name ?? $ticket->user->name, 0, 1)) }}
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</div>
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<div>
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<!-- Name + unread badge -->
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<h6 class="mb-1 fw-semibold">
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{{ $ticket->user->customer_name ?? $ticket->user->name }}
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<span
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id="badge-{{ $ticket->id }}"
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class="badge bg-danger ms-2 {{ $ticket->unread_count == 0 ? 'd-none' : '' }}">
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{{ $ticket->unread_count }}
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</span>
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</h6>
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<!-- Last message -->
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<small class="text-muted">
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@if($lastMsg)
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@if($lastMsg->message)
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{{ Str::limit($lastMsg->message, 35) }}
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@elseif(Str::startsWith($lastMsg->file_type, 'image'))
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📷 Image
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@else
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📎 Attachment
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@endif
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@else
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<i>No messages yet</i>
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@endif
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</small>
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</div>
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</div>
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<!-- RIGHT -->
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<div class="text-end">
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<span class="badge {{ $ticket->status === 'open' ? 'bg-success' : 'bg-danger' }}">
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{{ ucfirst($ticket->status) }}
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</span>
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<a href="{{ route('admin.chat.open', $ticket->id) }}"
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class="btn btn-sm btn-primary ms-2">
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Open Chat →
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</a>
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</div>
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</div>
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</li>
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@endforeach
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</ul>
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@endif
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</div>
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</div>
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</div>
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@section('scripts')
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<script>
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// -------------------------------
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// WAIT FOR ECHO READY (DEFINE IT)
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// -------------------------------
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function waitForEcho(callback, retries = 40) {
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if (window.Echo) {
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console.log('%c[ECHO] Ready (Admin List)', 'color: green; font-weight: bold;');
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callback();
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return;
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}
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if (retries <= 0) {
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console.error('[ECHO] Failed to initialize');
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return;
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}
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setTimeout(() => waitForEcho(callback, retries - 1), 200);
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}
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// -------------------------------
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// LISTEN FOR REALTIME MESSAGES
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// -------------------------------
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waitForEcho(() => {
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console.log('[ADMIN LIST] Listening for new messages...');
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window.Echo.private('admin.chat')
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.listen('.NewChatMessage', (event) => {
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// only USER → ADMIN messages
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if (event.sender_type !== 'App\\Models\\User') return;
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const badge = document.getElementById(`badge-${event.ticket_id}`);
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if (!badge) return;
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let count = parseInt(badge.innerText || 0);
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badge.innerText = count + 1;
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badge.classList.remove('d-none');
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console.log('[ADMIN LIST] Badge updated for ticket', event.ticket_id);
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});
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});
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</script>
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@endsection
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@endsection
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217
resources/views/admin/chat_window.blade.php
Normal file
217
resources/views/admin/chat_window.blade.php
Normal file
@@ -0,0 +1,217 @@
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@extends('admin.layouts.app')
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@section('page-title', 'Chat With ' . ($ticket->user->customer_name ?? $ticket->user->name))
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@section('content')
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<style>
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.chat-box {
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height: 70vh;
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overflow-y: auto;
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background: #f5f6fa;
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border-radius: 8px;
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padding: 15px;
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}
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.message {
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max-width: 65%;
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padding: 10px 14px;
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border-radius: 15px;
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margin-bottom: 10px;
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font-size: 0.9rem;
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line-height: 1.4;
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}
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.message.admin {
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background: #007bff;
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color: white;
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margin-left: auto;
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border-bottom-right-radius: 0;
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}
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.message.user {
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background: #ffffff;
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border: 1px solid #ddd;
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margin-right: auto;
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border-bottom-left-radius: 0;
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}
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.chat-input {
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position: fixed;
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bottom: 15px;
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left: 250px;
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right: 20px;
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}
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</style>
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<div class="container py-4">
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<div class="d-flex align-items-center mb-3">
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<h4 class="fw-bold mb-0">
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Chat With: {{ $ticket->user->customer_name ?? $ticket->user->name }}
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</h4>
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<span class="badge ms-3 {{ $ticket->status === 'open' ? 'bg-success' : 'bg-danger' }}">
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{{ ucfirst($ticket->status) }}
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</span>
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</div>
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<div id="chatBox" class="chat-box border shadow-sm">
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@foreach($messages as $msg)
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<div class="message {{ $msg->sender_type === 'App\\Models\\Admin' ? 'admin' : 'user' }}">
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{{-- TEXT --}}
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@if($msg->message)
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<div>{{ $msg->message }}</div>
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@endif
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{{-- FILE --}}
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@if($msg->file_path)
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<div class="mt-2">
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@php $isImage = Str::startsWith($msg->file_type, 'image'); @endphp
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@if($isImage)
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<img src="{{ asset('storage/'.$msg->file_path) }}" style="max-width:150px;" class="rounded">
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@else
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<a href="{{ asset('storage/'.$msg->file_path) }}" target="_blank">📎 View Attachment</a>
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@endif
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</div>
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@endif
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<small class="text-muted d-block mt-1">
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{{ $msg->created_at->format('d M h:i A') }}
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</small>
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</div>
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@endforeach
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</div>
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<div class="chat-input">
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<div class="card shadow-sm">
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<div class="card-body d-flex align-items-center gap-2">
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<input type="text" id="messageInput" class="form-control" placeholder="Type your message...">
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<input type="file" id="fileInput" class="form-control" style="max-width:200px;">
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<button class="btn btn-primary" id="sendBtn">Send</button>
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</div>
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</div>
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</div>
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</div>
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@endsection
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@section('scripts')
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<script>
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// ✅ Make current admin ID available to JS
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const CURRENT_ADMIN_ID = {{ auth('admin')->id() }};
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console.log("CHAT WINDOW: script loaded");
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// -------------------------------
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// WAIT FOR ECHO READY
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// -------------------------------
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function waitForEcho(callback, retries = 40) {
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if (window.Echo) {
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console.log("%c[ECHO] Ready!", "color: green; font-weight: bold;", window.Echo);
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return callback();
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}
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console.warn("[ECHO] Not ready. Retrying...");
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if (retries <= 0) {
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console.error("[ECHO] FAILED to initialize after retry limit");
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return;
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}
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setTimeout(() => waitForEcho(callback, retries - 1), 200);
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}
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// Scroll chat down
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function scrollToBottom() {
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const el = document.getElementById("chatBox");
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if (el) el.scrollTop = el.scrollHeight;
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}
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scrollToBottom();
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// -------------------------------
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// SEND MESSAGE (WORKING PART FROM SCRIPT #1)
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// -------------------------------
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document.getElementById("sendBtn").addEventListener("click", function () {
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console.log("[SEND] Attempting to send message...");
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let msg = document.getElementById("messageInput").value;
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let file = document.getElementById("fileInput").files[0];
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if (!msg.trim() && !file) {
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alert("Please type something or upload a file.");
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return;
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}
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let formData = new FormData();
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formData.append("message", msg);
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if (file) formData.append("file", file);
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fetch("{{ route('admin.chat.send', $ticket->id) }}", {
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method: "POST",
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headers: { "X-CSRF-TOKEN": "{{ csrf_token() }}" },
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body: formData
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})
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.then(res => res.json())
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.then((response) => {
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console.log("[SEND] Message sent:", response);
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document.getElementById("messageInput").value = "";
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document.getElementById("fileInput").value = "";
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})
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.catch(err => console.error("[SEND] Error:", err));
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});
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// -------------------------------
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// LISTEN FOR REALTIME MESSAGE (WORKING PART FROM SCRIPT #2)
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// ----------------------------
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waitForEcho(() => {
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const ticketId = "{{ $ticket->id }}";
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console.log("[ECHO] Subscribing to PRIVATE channel:", `ticket.${ticketId}`);
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window.Echo.private(`ticket.${ticketId}`)
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.listen(".NewChatMessage", (event) => {
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console.log("%c[REALTIME RECEIVED]", "color: blue; font-weight: bold;", event);
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const msg = event; // ✅ flat payload
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// ✅ CHECK IF THIS MESSAGE IS SENT BY CURRENT ADMIN
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const isMine =
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msg.sender_type === 'App\\Models\\Admin' &&
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msg.sender_id === CURRENT_ADMIN_ID;
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let html = `
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<div class="message ${isMine ? 'admin' : 'user'}">
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${msg.message ?? ''}
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`;
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if (msg.file_url) {
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if (msg.file_type?.startsWith("image")) {
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html += `<img src="${msg.file_url}" class="rounded mt-2" style="max-width:150px;">`;
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} else {
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html += `<a href="${msg.file_url}" target="_blank" class="mt-2 d-block">📎 View File</a>`;
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}
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}
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html += `
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<small class="text-muted d-block mt-1">Just now</small>
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</div>
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`;
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document
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.getElementById("chatBox")
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.insertAdjacentHTML("beforeend", html);
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scrollToBottom();
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});
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});
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</script>
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@endsection
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@@ -1,7 +1,9 @@
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8" />
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<meta name="csrf-token" content="{{ csrf_token() }}">
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<title>Admin Panel</title>
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<link href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/css/bootstrap.min.css" rel="stylesheet" />
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<link href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.css" rel="stylesheet" />
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@@ -220,6 +222,7 @@
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font-weight: 500;
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}
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</style>
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</head>
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<body>
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<div class="sidebar">
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@@ -346,6 +349,8 @@
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</div>
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<script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/js/bootstrap.bundle.min.js"></script>
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@vite(['resources/js/app.js'])
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@yield('scripts') <!-- ⭐ REQUIRED FOR CHAT TO WORK -->
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<script>
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document.addEventListener('DOMContentLoaded', function() {
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const headerToggle = document.getElementById('headerToggle');
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