chat support

This commit is contained in:
Abhishek Mali
2025-12-15 11:03:30 +05:30
parent 0a65d5f596
commit 1aad6b231e
31 changed files with 4670 additions and 35 deletions

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@@ -1 +1,6 @@
import './bootstrap';
import "./bootstrap";
// VERY IMPORTANT — Load Echo globally
import "./echo";
console.log("[APP] app.js loaded");

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@@ -1,4 +1,9 @@
import axios from 'axios';
window.axios = axios;
window.axios.defaults.headers.common['X-Requested-With'] = 'XMLHttpRequest';
axios.defaults.withCredentials = true;
axios.defaults.headers.common["X-Requested-With"] = "XMLHttpRequest";
axios.defaults.headers.common["X-CSRF-TOKEN"] = document.querySelector(
'meta[name="csrf-token"]'
).content;

30
resources/js/echo.js Normal file
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@@ -0,0 +1,30 @@
import Echo from "laravel-echo";
import Pusher from "pusher-js";
window.Pusher = Pusher;
console.log("[ECHO] Initializing Reverb...");
window.Echo = new Echo({
broadcaster: "reverb",
key: import.meta.env.VITE_REVERB_APP_KEY,
wsHost: import.meta.env.VITE_REVERB_HOST,
wsPort: Number(import.meta.env.VITE_REVERB_PORT),
forceTLS: false,
disableStats: true,
authEndpoint: "/broadcasting/auth",
auth: {
headers: {
"X-CSRF-TOKEN": document
.querySelector('meta[name="csrf-token"]')
?.getAttribute("content"),
"X-Requested-With": "XMLHttpRequest",
},
},
});
console.log("[ECHO] Loaded Successfully!", window.Echo);

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@@ -1,12 +1,141 @@
@extends('admin.layouts.app')
@section('page-title', 'Dashboard')
@section('page-title', 'Chat Support')
@section('content')
<div class="card shadow-sm">
<div class="card-body">
<h4>Welcome to the Admin chat</h4>
<p>Here you can manage all system modules.</p>
</div>
<div class="container py-4">
<h2 class="mb-4 fw-bold">Customer Support Chat</h2>
<div class="card shadow-sm">
<div class="card-body p-0">
@if($tickets->count() === 0)
<div class="p-4 text-center text-muted">
<h5>No customer chats yet.</h5>
</div>
@else
<ul class="list-group list-group-flush">
@foreach($tickets as $ticket)
@php
// Get last message
$lastMsg = $ticket->messages()->latest()->first();
@endphp
<li class="list-group-item py-3">
<div class="d-flex align-items-center justify-content-between">
<!-- LEFT -->
<div class="d-flex align-items-center gap-3">
<!-- Avatar -->
<div class="rounded-circle bg-primary text-white d-flex align-items-center justify-content-center"
style="width: 45px; height: 45px; font-size: 18px;">
{{ strtoupper(substr($ticket->user->customer_name ?? $ticket->user->name, 0, 1)) }}
</div>
<div>
<!-- Name + unread badge -->
<h6 class="mb-1 fw-semibold">
{{ $ticket->user->customer_name ?? $ticket->user->name }}
<span
id="badge-{{ $ticket->id }}"
class="badge bg-danger ms-2 {{ $ticket->unread_count == 0 ? 'd-none' : '' }}">
{{ $ticket->unread_count }}
</span>
</h6>
<!-- Last message -->
<small class="text-muted">
@if($lastMsg)
@if($lastMsg->message)
{{ Str::limit($lastMsg->message, 35) }}
@elseif(Str::startsWith($lastMsg->file_type, 'image'))
📷 Image
@else
📎 Attachment
@endif
@else
<i>No messages yet</i>
@endif
</small>
</div>
</div>
<!-- RIGHT -->
<div class="text-end">
<span class="badge {{ $ticket->status === 'open' ? 'bg-success' : 'bg-danger' }}">
{{ ucfirst($ticket->status) }}
</span>
<a href="{{ route('admin.chat.open', $ticket->id) }}"
class="btn btn-sm btn-primary ms-2">
Open Chat
</a>
</div>
</div>
</li>
@endforeach
</ul>
@endif
</div>
</div>
</div>
@section('scripts')
<script>
// -------------------------------
// WAIT FOR ECHO READY (DEFINE IT)
// -------------------------------
function waitForEcho(callback, retries = 40) {
if (window.Echo) {
console.log('%c[ECHO] Ready (Admin List)', 'color: green; font-weight: bold;');
callback();
return;
}
if (retries <= 0) {
console.error('[ECHO] Failed to initialize');
return;
}
setTimeout(() => waitForEcho(callback, retries - 1), 200);
}
// -------------------------------
// LISTEN FOR REALTIME MESSAGES
// -------------------------------
waitForEcho(() => {
console.log('[ADMIN LIST] Listening for new messages...');
window.Echo.private('admin.chat')
.listen('.NewChatMessage', (event) => {
// only USER → ADMIN messages
if (event.sender_type !== 'App\\Models\\User') return;
const badge = document.getElementById(`badge-${event.ticket_id}`);
if (!badge) return;
let count = parseInt(badge.innerText || 0);
badge.innerText = count + 1;
badge.classList.remove('d-none');
console.log('[ADMIN LIST] Badge updated for ticket', event.ticket_id);
});
});
</script>
@endsection
@endsection

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@@ -0,0 +1,217 @@
@extends('admin.layouts.app')
@section('page-title', 'Chat With ' . ($ticket->user->customer_name ?? $ticket->user->name))
@section('content')
<style>
.chat-box {
height: 70vh;
overflow-y: auto;
background: #f5f6fa;
border-radius: 8px;
padding: 15px;
}
.message {
max-width: 65%;
padding: 10px 14px;
border-radius: 15px;
margin-bottom: 10px;
font-size: 0.9rem;
line-height: 1.4;
}
.message.admin {
background: #007bff;
color: white;
margin-left: auto;
border-bottom-right-radius: 0;
}
.message.user {
background: #ffffff;
border: 1px solid #ddd;
margin-right: auto;
border-bottom-left-radius: 0;
}
.chat-input {
position: fixed;
bottom: 15px;
left: 250px;
right: 20px;
}
</style>
<div class="container py-4">
<div class="d-flex align-items-center mb-3">
<h4 class="fw-bold mb-0">
Chat With: {{ $ticket->user->customer_name ?? $ticket->user->name }}
</h4>
<span class="badge ms-3 {{ $ticket->status === 'open' ? 'bg-success' : 'bg-danger' }}">
{{ ucfirst($ticket->status) }}
</span>
</div>
<div id="chatBox" class="chat-box border shadow-sm">
@foreach($messages as $msg)
<div class="message {{ $msg->sender_type === 'App\\Models\\Admin' ? 'admin' : 'user' }}">
{{-- TEXT --}}
@if($msg->message)
<div>{{ $msg->message }}</div>
@endif
{{-- FILE --}}
@if($msg->file_path)
<div class="mt-2">
@php $isImage = Str::startsWith($msg->file_type, 'image'); @endphp
@if($isImage)
<img src="{{ asset('storage/'.$msg->file_path) }}" style="max-width:150px;" class="rounded">
@else
<a href="{{ asset('storage/'.$msg->file_path) }}" target="_blank">📎 View Attachment</a>
@endif
</div>
@endif
<small class="text-muted d-block mt-1">
{{ $msg->created_at->format('d M h:i A') }}
</small>
</div>
@endforeach
</div>
<div class="chat-input">
<div class="card shadow-sm">
<div class="card-body d-flex align-items-center gap-2">
<input type="text" id="messageInput" class="form-control" placeholder="Type your message...">
<input type="file" id="fileInput" class="form-control" style="max-width:200px;">
<button class="btn btn-primary" id="sendBtn">Send</button>
</div>
</div>
</div>
</div>
@endsection
@section('scripts')
<script>
// ✅ Make current admin ID available to JS
const CURRENT_ADMIN_ID = {{ auth('admin')->id() }};
console.log("CHAT WINDOW: script loaded");
// -------------------------------
// WAIT FOR ECHO READY
// -------------------------------
function waitForEcho(callback, retries = 40) {
if (window.Echo) {
console.log("%c[ECHO] Ready!", "color: green; font-weight: bold;", window.Echo);
return callback();
}
console.warn("[ECHO] Not ready. Retrying...");
if (retries <= 0) {
console.error("[ECHO] FAILED to initialize after retry limit");
return;
}
setTimeout(() => waitForEcho(callback, retries - 1), 200);
}
// Scroll chat down
function scrollToBottom() {
const el = document.getElementById("chatBox");
if (el) el.scrollTop = el.scrollHeight;
}
scrollToBottom();
// -------------------------------
// SEND MESSAGE (WORKING PART FROM SCRIPT #1)
// -------------------------------
document.getElementById("sendBtn").addEventListener("click", function () {
console.log("[SEND] Attempting to send message...");
let msg = document.getElementById("messageInput").value;
let file = document.getElementById("fileInput").files[0];
if (!msg.trim() && !file) {
alert("Please type something or upload a file.");
return;
}
let formData = new FormData();
formData.append("message", msg);
if (file) formData.append("file", file);
fetch("{{ route('admin.chat.send', $ticket->id) }}", {
method: "POST",
headers: { "X-CSRF-TOKEN": "{{ csrf_token() }}" },
body: formData
})
.then(res => res.json())
.then((response) => {
console.log("[SEND] Message sent:", response);
document.getElementById("messageInput").value = "";
document.getElementById("fileInput").value = "";
})
.catch(err => console.error("[SEND] Error:", err));
});
// -------------------------------
// LISTEN FOR REALTIME MESSAGE (WORKING PART FROM SCRIPT #2)
// ----------------------------
waitForEcho(() => {
const ticketId = "{{ $ticket->id }}";
console.log("[ECHO] Subscribing to PRIVATE channel:", `ticket.${ticketId}`);
window.Echo.private(`ticket.${ticketId}`)
.listen(".NewChatMessage", (event) => {
console.log("%c[REALTIME RECEIVED]", "color: blue; font-weight: bold;", event);
const msg = event; // ✅ flat payload
// ✅ CHECK IF THIS MESSAGE IS SENT BY CURRENT ADMIN
const isMine =
msg.sender_type === 'App\\Models\\Admin' &&
msg.sender_id === CURRENT_ADMIN_ID;
let html = `
<div class="message ${isMine ? 'admin' : 'user'}">
${msg.message ?? ''}
`;
if (msg.file_url) {
if (msg.file_type?.startsWith("image")) {
html += `<img src="${msg.file_url}" class="rounded mt-2" style="max-width:150px;">`;
} else {
html += `<a href="${msg.file_url}" target="_blank" class="mt-2 d-block">📎 View File</a>`;
}
}
html += `
<small class="text-muted d-block mt-1">Just now</small>
</div>
`;
document
.getElementById("chatBox")
.insertAdjacentHTML("beforeend", html);
scrollToBottom();
});
});
</script>
@endsection

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@@ -1,7 +1,9 @@
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="csrf-token" content="{{ csrf_token() }}">
<title>Admin Panel</title>
<link href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/css/bootstrap.min.css" rel="stylesheet" />
<link href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.css" rel="stylesheet" />
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font-weight: 500;
}
</style>
</head>
<body>
<div class="sidebar">
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</div>
<script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/js/bootstrap.bundle.min.js"></script>
@vite(['resources/js/app.js'])
@yield('scripts') <!-- REQUIRED FOR CHAT TO WORK -->
<script>
document.addEventListener('DOMContentLoaded', function() {
const headerToggle = document.getElementById('headerToggle');