chat support

2025-12-15 11:03:30 +05:30
parent 0a65d5f596
commit 1aad6b231e
31 changed files with 4670 additions and 35 deletions
--- a/app/Http/Controllers/user/ChatController.php
+++ b/app/Http/Controllers/user/ChatController.php
@@ -0,0 +1,96 @@
+<?php
+
+namespace App\Http\Controllers\User;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Http\Request;
+use App\Models\SupportTicket;
+use App\Models\ChatMessage;
+use App\Events\NewChatMessage;
+
+class ChatController extends Controller
+{
+    /**
+     * Start chat or return existing ticket for this user
+     */
+    public function startChat()
+    {
+        // One chat ticket per user
+        $ticket = SupportTicket::firstOrCreate([
+            'user_id' => auth()->id(),
+        ]);
+
+        return response()->json([
+            'success' => true,
+            'ticket'  => $ticket
+        ]);
+    }
+
+    /**
+     * Load all messages for this ticket
+     */
+    public function getMessages($ticketId)
+    {
+        // Ensure this ticket belongs to the logged-in user
+        $ticket = SupportTicket::where('id', $ticketId)
+            ->where('user_id', auth()->id())
+            ->firstOrFail();
+
+        $messages = ChatMessage::where('ticket_id', $ticketId)
+            ->orderBy('created_at', 'asc')
+            ->with('sender')
+            ->get();
+
+        return response()->json([
+            'success'  => true,
+            'messages' => $messages
+        ]);
+    }
+
+    /**
+     * Send text or file message from user → admin/staff
+     */
+    public function sendMessage(Request $request, $ticketId)
+    {
+        $request->validate([
+            'message' => 'nullable|string',
+            'file'    => 'nullable|file|max:20480', // 20MB limit
+        ]);
+
+        // Validate ticket ownership
+        $ticket = SupportTicket::where('id', $ticketId)
+            ->where('user_id', auth()->id())
+            ->firstOrFail();
+
+        $data = [
+            'ticket_id'   => $ticketId,
+            'sender_id'   => auth()->id(),
+            'sender_type' => \App\Models\User::class,
+            'message'     => $request->message,
+
+            'read_by_admin' => false,
+            'read_by_user'  => true,
+        ];
+
+        // Handle file upload
+        if ($request->hasFile('file')) {
+            $path = $request->file('file')->store('chat', 'public');
+            $data['file_path'] = $path;
+            $data['file_type'] = $request->file('file')->getMimeType();
+        }
+
+        // Save message
+        $message = ChatMessage::create($data);
+
+        // Load sender info for broadcast
+        $message->load('sender');
+
+        // Fire real-time event
+        broadcast(new NewChatMessage($message));
+
+        return response()->json([
+            'success' => true,
+            'message' => $message
+        ]);
+    }
+}