chat support

2025-12-15 11:03:30 +05:30
parent 0a65d5f596
commit 1aad6b231e
31 changed files with 4670 additions and 35 deletions
--- a/app/Http/Controllers/Admin/AdminChatController.php
+++ b/app/Http/Controllers/Admin/AdminChatController.php
@@ -0,0 +1,105 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Http\Request;
+use App\Models\SupportTicket;
+use App\Models\ChatMessage;
+use App\Events\NewChatMessage;
+
+class AdminChatController extends Controller
+{
+    /**
+     * Page 1: List all active user chats
+     */
+    public function index()
+{
+    $tickets = SupportTicket::with('user')
+        ->withCount([
+            'messages as unread_count' => function ($q) {
+                $q->where('sender_type', \App\Models\User::class)
+                  ->where('read_by_admin', false);
+            }
+        ])
+        ->orderBy('updated_at', 'desc')
+        ->get();
+
+    return view('admin.chat_support', compact('tickets'));
+}
+
+
+    /**
+     * Page 2: Open chat window for a specific user
+     */
+    public function openChat($ticketId)
+{
+    $ticket = SupportTicket::with('user')->findOrFail($ticketId);
+
+    // ✅ MARK USER MESSAGES AS READ FOR ADMIN
+    ChatMessage::where('ticket_id', $ticketId)
+        ->where('sender_type', \App\Models\User::class)
+        ->where('read_by_admin', false)
+        ->update(['read_by_admin' => true]);
+
+    $messages = ChatMessage::where('ticket_id', $ticketId)
+        ->orderBy('created_at', 'asc')
+        ->with('sender')
+        ->get();
+
+    return view('admin.chat_window', compact('ticket', 'messages'));
+}
+
+
+    /**
+     * Admin sends a message to the user
+     */
+    public function sendMessage(Request $request, $ticketId)
+    {
+        $request->validate([
+            'message' => 'nullable|string',
+            'file'    => 'nullable|file|max:20480', // 20 MB
+        ]);
+
+        $ticket = SupportTicket::findOrFail($ticketId);
+        $admin  = auth('admin')->user();
+
+        $data = [
+            'ticket_id'   => $ticketId,
+            'sender_id'   => $admin->id,
+            'sender_type' => \App\Models\Admin::class,
+            'message'     => $request->message,
+
+            'read_by_admin' => true,
+            'read_by_user'  => false,
+        ];
+
+        // File Upload
+        if ($request->hasFile('file')) {
+            $path = $request->file('file')->store('chat', 'public');
+            $data['file_path'] = $path;
+            $data['file_type'] = $request->file('file')->getMimeType();
+        }
+
+        // Save message
+        $message = ChatMessage::create($data);
+        $message->load('sender');
+
+                \Log::info("DEBUG: ChatController sendMessage called", [
+            'ticket_id' => $ticketId,
+            'payload' => $request->all()
+        ]);
+
+        // Broadcast real-time
+        broadcast(new NewChatMessage($message));
+
+        \Log::info("DEBUG: ChatController sendMessage called 79", [
+            'ticket_id' => $ticketId,
+            'payload' => $request->all()
+        ]);
+        return response()->json([
+            'success' => true,
+            'message' => $message
+        ]);
+    }
+}