106 lines
2.8 KiB
PHP
106 lines
2.8 KiB
PHP
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<?php
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namespace App\Http\Controllers\Admin;
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use App\Http\Controllers\Controller;
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use Illuminate\Http\Request;
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use App\Models\SupportTicket;
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use App\Models\ChatMessage;
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use App\Events\NewChatMessage;
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class AdminChatController extends Controller
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{
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/**
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* Page 1: List all active user chats
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*/
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public function index()
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{
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$tickets = SupportTicket::with('user')
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->withCount([
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'messages as unread_count' => function ($q) {
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$q->where('sender_type', \App\Models\User::class)
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->where('read_by_admin', false);
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}
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])
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->orderBy('updated_at', 'desc')
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->get();
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return view('admin.chat_support', compact('tickets'));
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}
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/**
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* Page 2: Open chat window for a specific user
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*/
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public function openChat($ticketId)
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{
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$ticket = SupportTicket::with('user')->findOrFail($ticketId);
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// ✅ MARK USER MESSAGES AS READ FOR ADMIN
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ChatMessage::where('ticket_id', $ticketId)
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->where('sender_type', \App\Models\User::class)
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->where('read_by_admin', false)
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->update(['read_by_admin' => true]);
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$messages = ChatMessage::where('ticket_id', $ticketId)
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->orderBy('created_at', 'asc')
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->with('sender')
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->get();
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return view('admin.chat_window', compact('ticket', 'messages'));
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}
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/**
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* Admin sends a message to the user
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*/
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public function sendMessage(Request $request, $ticketId)
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{
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$request->validate([
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'message' => 'nullable|string',
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'file' => 'nullable|file|max:20480', // 20 MB
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]);
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$ticket = SupportTicket::findOrFail($ticketId);
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$admin = auth('admin')->user();
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$data = [
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'ticket_id' => $ticketId,
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'sender_id' => $admin->id,
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'sender_type' => \App\Models\Admin::class,
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'message' => $request->message,
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'read_by_admin' => true,
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'read_by_user' => false,
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];
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// File Upload
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if ($request->hasFile('file')) {
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$path = $request->file('file')->store('chat', 'public');
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$data['file_path'] = $path;
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$data['file_type'] = $request->file('file')->getMimeType();
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}
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// Save message
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$message = ChatMessage::create($data);
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$message->load('sender');
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\Log::info("DEBUG: ChatController sendMessage called", [
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'ticket_id' => $ticketId,
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'payload' => $request->all()
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]);
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// Broadcast real-time
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broadcast(new NewChatMessage($message));
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\Log::info("DEBUG: ChatController sendMessage called 79", [
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'ticket_id' => $ticketId,
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'payload' => $request->all()
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]);
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return response()->json([
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'success' => true,
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'message' => $message
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]);
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}
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}
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