Kent-logistics-Laravel/resources/views/admin/chat_support.blade.php

@extends('admin.layouts.app')

@section('page-title', 'Chat Support')

@section('content')

<div class="container py-4">

    <h2 class="mb-4 fw-bold">Customer Support Chat</h2>

    <div class="card shadow-sm">
        <div class="card-body p-0">

            @if($tickets->count() === 0)
                <div class="p-4 text-center text-muted">
                    <h5>No customer chats yet.</h5>
                </div>
            @else
                <ul class="list-group list-group-flush">

                    @foreach($tickets as $ticket)
                        @php
                            // Get last message
                            $lastMsg = $ticket->messages()->latest()->first();
                        @endphp

                        <li class="list-group-item py-3">

                            <div class="d-flex align-items-center justify-content-between">

                                <!-- Left side: User info + last message -->
                                <div class="d-flex align-items-center gap-3">

                                    <!-- Profile Circle -->
                                    <div class="rounded-circle bg-primary text-white d-flex align-items-center justify-content-center"
                                         style="width: 45px; height: 45px; font-size: 18px;">
                                        {{ strtoupper(substr($ticket->user->customer_name ?? $ticket->user->name, 0, 1)) }}
                                    </div>

                                    <div>
                                        <!-- Customer Name -->
                                        <h6 class="mb-1 fw-semibold">
                                            {{ $ticket->user->customer_name ?? $ticket->user->name }}
                                        </h6>

                                        <!-- Last message preview -->
                                        <small class="text-muted">
                                            @if($lastMsg)
                                                @if($lastMsg->message)
                                                    {{ Str::limit($lastMsg->message, 35) }}
                                                @elseif($lastMsg->file_type === 'image')
                                                    📷 Image
                                                @elseif($lastMsg->file_type === 'video')
                                                    🎥 Video
                                                @else
                                                    📎 Attachment
                                                @endif
                                            @else
                                                <i>No messages yet</i>
                                            @endif
                                        </small>
                                    </div>

                                </div>

                                <!-- Right Side: Status + Button -->
                                <div class="text-end">

                                    <!-- Ticket Status -->
                                    <span class="badge 
                                        {{ $ticket->status === 'open' ? 'bg-success' : 'bg-danger' }}">
                                        {{ ucfirst($ticket->status) }}
                                    </span>

                                    <!-- Open Chat Button -->
                                    <a href="{{ route('admin.chat.open', $ticket->id) }}"
                                       class="btn btn-sm btn-primary ms-2">
                                        Open Chat →
                                    </a>

                                </div>
                            </div>

                        </li>
                    @endforeach

                </ul>
            @endif

        </div>
    </div>
</div>

@endsection