Kent-logistics-Laravel/resources/views/admin/chat_support.blade.php

@extends('admin.layouts.app')

@section('page-title', 'Chat Support')

@section('content')

<div class="container py-4">

    <h2 class="mb-4 fw-bold">Customer Support Chat</h2>

    <div class="card shadow-sm">
        <div class="card-body p-0">

            @if($tickets->count() === 0)
                <div class="p-4 text-center text-muted">
                    <h5>No customer chats yet.</h5>
                </div>
            @else
                <ul class="list-group list-group-flush">

                    @foreach($tickets as $ticket)
                        @php
                            // Get last message
                            $lastMsg = $ticket->messages()->latest()->first();
                        @endphp

                        <li class="list-group-item py-3">

    <div class="d-flex align-items-center justify-content-between">

        <!-- LEFT -->
        <div class="d-flex align-items-center gap-3">

            <!-- Avatar -->
            <div class="rounded-circle bg-primary text-white d-flex align-items-center justify-content-center"
                 style="width: 45px; height: 45px; font-size: 18px;">
                {{ strtoupper(substr($ticket->user->customer_name ?? $ticket->user->name, 0, 1)) }}
            </div>

            <div>
                <!-- Name + unread badge -->
                <h6 class="mb-1 fw-semibold">
                    {{ $ticket->user->customer_name ?? $ticket->user->name }}

                    <span
                        id="badge-{{ $ticket->id }}"
                        class="badge bg-danger ms-2 {{ $ticket->unread_count == 0 ? 'd-none' : '' }}">
                        {{ $ticket->unread_count }}
                    </span>
                </h6>

                <!-- Last message -->
                <small class="text-muted">
                    @if($lastMsg)
                        @if($lastMsg->message)
                            {{ Str::limit($lastMsg->message, 35) }}
                        @elseif(Str::startsWith($lastMsg->file_type, 'image'))
                            📷 Image
                        @else
                            📎 Attachment
                        @endif
                    @else
                        <i>No messages yet</i>
                    @endif
                </small>
            </div>

        </div>

        <!-- RIGHT -->
        <div class="text-end">
            <span class="badge {{ $ticket->status === 'open' ? 'bg-success' : 'bg-danger' }}">
                {{ ucfirst($ticket->status) }}
            </span>

            <a href="{{ route('admin.chat.open', $ticket->id) }}"
               class="btn btn-sm btn-primary ms-2">
                Open Chat →
            </a>
        </div>

    </div>

</li>

                    @endforeach

                </ul>
            @endif

        </div>
    </div>
</div>
@section('scripts')
<script>
// -------------------------------
// WAIT FOR ECHO READY (DEFINE IT)
// -------------------------------
function waitForEcho(callback, retries = 40) {
    if (window.Echo) {
        console.log('%c[ECHO] Ready (Admin List)', 'color: green; font-weight: bold;');
        callback();
        return;
    }

    if (retries <= 0) {
        console.error('[ECHO] Failed to initialize');
        return;
    }

    setTimeout(() => waitForEcho(callback, retries - 1), 200);
}

// -------------------------------
// LISTEN FOR REALTIME MESSAGES
// -------------------------------
waitForEcho(() => {
    console.log('[ADMIN LIST] Listening for new messages...');

    window.Echo.private('admin.chat')
        .listen('.NewChatMessage', (event) => {

            // only USER → ADMIN messages
            if (event.sender_type !== 'App\\Models\\User') return;

            const badge = document.getElementById(`badge-${event.ticket_id}`);
            if (!badge) return;

            let count = parseInt(badge.innerText || 0);
            badge.innerText = count + 1;
            badge.classList.remove('d-none');

            console.log('[ADMIN LIST] Badge updated for ticket', event.ticket_id);
        });
});
</script>
@endsection



@endsection